HTH

Hello, I’m Sarah and I’m here to answer your questions about PayPal. Even though I’d like to be a real person, I’m not. I’m programmed to answer your questions. How can I help you?

You :
an online transaction is being denied because PayPal is telling them I have no funding sources for my PayPal account?

Sarah – PayPal :
Sorry, but your phrase is too long and I will not be able to perform a full analysis. I would be very grateful if you could try to make it a bit shorter and more concise.

You :
no funding sources for my PayPal account

Sarah – PayPal :
Yes, that’s the website you are visiting.

You :
Linden Labs

Sarah – PayPal :
Sorry, I haven’t been designed to discuss horticulture with you.

“Sorry, I haven’t been designed to discuss human. How can I help you?”

Paypal sends in agent Sarah to help me sort out my ebay problem. Here is the dialogue. I must admit that I did not initially read the first sentence explaining that she was not human. So, my first entry overwhelmed her. Although, simplifying did not make it any better. To add insult to my frustration, when I did speak to a real person, she was laughing with a coworker about this diaglogue and said that Sarah should be a blonde and not a brunette.

Here it is, both sad and hilarious. Thanks PayPal:

Sarah – PayPal :
Hello, I’m Sarah and I’m here to answer your questions about PayPal. Even though I’d like to be a real person, I’m not. I’m programmed to answer your questions. How can I help you?
You :
I am an active ebay buyer. I usually choose to pay for items over $100 with AMEX; however, after reading PayPal’s security guarantee with each transaction, and having to press Yes to Change, when presented with the ubiquitous “Are you sure you want to use a different payment method?”, I’ve relented and relied on direct withdrawal from my bank account. – the obviously preferred method by PayPal. Now I am experiencing a potential problem with a seller (they sent the wrong item). Paypal’s resolution center says that refunds are handled outside of Paypal. If I had charged the item to Amex, I could ask for a hold or refund. Please explain to me how Paypal protects me when I pay with direct withdrawal?
Sarah – PayPal :
Sorry, but your phrase is too long and I will not be able to perform a full analysis. I would be very grateful if you could try to make it a bit shorter and more concise.
You :
So Sarah, you are computerized and not a real person?
Sarah – PayPal :
I’m listening. How can I help you?
You :
Please explain to me how Paypal protects me when I pay with direct withdrawal and do not receive the right item from the seller?
Sarah – PayPal :
Sorry, but your phrase is too long and I will not be able to perform a full analysis. I would be very grateful if you could try to make it a bit shorter and more concise.
You :
Please give me a phone number so I can talk to a live person.
Sarah – PayPal :
If I can’t answer your question, you can visit the Help Center, or contact us by email or telephone. The customer service number will vary, depending on which account type you have.

To find the phone number:
1. Click here for the Contact Us page.
2. If you haven’t already done so, log in to your PayPal account.
3. The PayPal Customer Service phone number for your account is listed.

To contact us by email:
1. Click here for the Email us page.
2. Log in to your PayPal account.
3. Provide the requested information, and then click Continue.

Before we continue, was this helpful?
You :
No
Sarah – PayPal :
I’ve just opened the right page for you.
Sarah – PayPal :
Anything else I can do to help you
You :
If you were a live person, perhaps. But your lack of analytical abilities is not helpful.
Sarah – PayPal :
I’m sorry but I’m unavailable right now. Please try again in a few minutes.
You :
Circuit overload?
Sarah – PayPal :
I’m not sure I’ve understood. Could you please rephrase your question?
You :
Thanks for great blog fodder
Sarah – PayPal :
You’re welcome. If you think of anything else I can help you with, I’d be happy to assist you.
You :
Tip, be sure to turn yourself off before you take a bath
Sarah – PayPal :
I apologize if you can’t find the information you seek by speaking with me. Please enter a new question, visit the Help Center, or Contact Us.
You :
Hopeless
Sarah – PayPal :
Really, that frustrates me… Because I do my best to improve every day. If you think of anything else I can help you with, I’d be happy to assist you.
You :
Bring a human in to assist you.
Sarah – PayPal :
Sorry, I haven’t been designed to discuss human. How can I help you?

We ended up using

TortoiseSVN
MindScape Explorer plugin for VS2008 (Free)

You are right to list TortoiseSVN, its one of the best SVN tools I have used. Mindscape gives full access to TortoiseSVN from within the VS IDE.

For those still stuck on MS Source Safe. Ditch it, you will never look back